Hiring For Technical Call Center Specialist

Academic Counselor, Business Development Executive, Customer Support Executive, Inside Sales Specialist, Technical Support, Tele Marketing, Telesales
Bangalore
17/06/2025
International Non Voice International Semi voice International Voice Non Voice Process Semi Voice Process Voice Process
Application ends: 24/12/2025
Apply Now

Call employer

Call Shristi Raj to apply
74117 82493

Job Description

Technical Call Center Specialist – Technogym

Location: Kothanur
Shift: 6:30 PM – 3:30 AM (Mon–Fri)
Cab: 2-way (within 12 km)
Employment: Full-time, Ongoing Project
CTC: ₹35,000 – ₹40,000

Role Overview:
Handle inbound tech support calls/emails, resolve issues, manage part orders, ensure customer satisfaction, and maintain service KPIs like FTFR & TTS.

Key Responsibilities:

Handle technical queries via phone/email

Escalate and resolve issues per SLAs

Work with service engineers & maintain CRM data

Improve service experience & KPI metrics

Required:

1–3 years in call center/tech support

Strong communication & multitasking skills

Familiar with CRM tools and troubleshooting

Preferred:

Background in technical call support

Interest in fitness tech a plus

Contact HR: Jayesh James – 6282513481
Apply: jobs@nj-technologies.com

Related Jobs