SaaS Technical Support Executive (WFH) – Client-Facing
Job Description
– Job Summary: Provide exceptional technical support to clients, ensuring their satisfaction and loyalty.
– Key Responsibilities: Resolve technical issues, provide product/service information, maintain accurate records.
– Requirements: Strong customer service skills, ability to empathize with clients.
– Salary: Upto ₹8.5 LPA
– Education: Degree preferred
– Experience: 2/3 years in SaaS Support
– Shift: 5 days working, 2 days off