Job Title: Customer Support Executive

04/11/2024
18000 - 22000 / month
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Job Description

Job Description: We are seeking a motivated and customer-focused individual to join our team as a Customer Support Executive. In this role, you will be responsible for providing exceptional service to our customers, assisting them with inquiries, and resolving issues efficiently. You will be the first point of contact for our clients, so strong communication and problem-solving skills are essential.

Qualifications:

PUC (Pre-University Certificate) or above

Salary:

Freshers: ₹18,000 to ₹22,000 per month

Experienced Candidates: ₹26,000 per month, along with a daily shift allowance of ₹200 (approximately ₹4,000 monthly)

Shift Timing:

US Shift

Location:

Bellandur Ecospace

Benefits:

Free one-way cab service available for both male and female employees

Attractive incentive programs to reward outstanding performance

Key Responsibilities:

Respond to customer inquiries via phone, email, or chat in a timely and professional manner

Assist customers with product information, order processing, and issue resolution

Maintain accurate records of customer interactions and transactions

Collaborate with team members to improve overall customer satisfaction

Provide feedback on customer trends and issues to management

If you are enthusiastic about customer service and looking for a dynamic work environment, we encourage you to apply and become a part of our team!