Job Description
π Job Title: Customer Support Executive π
π Location: Bellandur Ecospace
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π Job Description:
We are looking for a Customer Support Executive to join our vibrant team! In this role, you will provide outstanding customer service to our clients during US business hours. Your responsibilities will include handling inquiries, resolving issues, and ensuring customer satisfaction through effective communication and problem-solving skills.
π Key Responsibilities:
π Respond to customer inquiries via phone, email, or chat in a professional manner.
π οΈ Assist customers with product information, order tracking, and troubleshooting.
ποΈ Maintain accurate records of customer interactions and transactions.
π€ Collaborate with team members to achieve customer service goals.
π Identify and escalate complex issues to the appropriate department.
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π Qualifications:
PUC (Pre-University Course) or higher.
π£οΈ Strong communication skills in English.
β‘ Ability to work in a fast-paced environment.
π Customer-focused attitude with problem-solving capabilities.
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π° Salary Structure:
Freshers: βΉ18,000 to βΉ22,000 per month.
Experienced Candidates: βΉ26,000 per month + βΉ200 daily shift allowance (approx. βΉ4,000 monthly).
π Work Schedule: US Shift
π Benefits:
π Free one-way cab service for both male and female employees.
πΈ Attractive incentives based on performance.
If you are passionate about delivering excellent customer service and seeking a rewarding career opportunity, we would love to hear from you! π