🌟 Position: Customer Support Executive (Non-Voice Process) 🌟

Job Description

📍 Location: Marathahalli

🔍 Overview:

Join our team as a Customer Support Executive in a non-voice capacity, where your primary role will be to assist customers by addressing their inquiries and concerns through digital communication platforms. You will play a crucial role in enhancing the customer experience by providing timely and accurate support.

💼 Responsibilities:

Handle customer inquiries via email, chat, and other online platforms.

Deliver clear and accurate information about our products and services.

Identify and troubleshoot customer issues, providing effective solutions.

Keep thorough records of customer interactions and feedback.

Collaborate with team members to streamline processes and improve service delivery.

💰 Compensation:

Freshers and experienced candidates will receive a competitive salary of ₹19,000 take home per month, along with an additional retention bonus of ₹15,000.

🕒 Work Schedule:

This position requires working in US rotational shifts, offering flexibility in your work hours.

🎓 Qualifications:

Candidates must have completed PUC (Pre-University Course) or higher education.

📅 Work Days:

Enjoy a balanced work-life with 5 working days and 2 rotational days off each week.

🚖 Transportation:

We provide free 2-way cab service within a 25 km radius for your convenience.

✨ Why Choose Us?

Be a part of a supportive work environment focused on growth and development.

Attractive salary package with additional benefits.

Opportunity to enhance your skills in a customer-centric role.

If you are eager to contribute to a positive customer experience and grow within a vibrant organization, we encourage you to apply!