🌟 Job Title: Customer Support Executive (Non-Voice Process) 🌟

Job Description

📍 Location: Marathahalli

📝 Job Description:
We are looking for enthusiastic individuals to join our team as Customer Support Executives in a non-voice role! In this position, you’ll provide exceptional customer service by addressing inquiries and resolving issues through chat and email. Your contribution will be vital in enhancing customer satisfaction and ensuring smooth communication.

🔑 Key Responsibilities:

📬 Handle customer inquiries and support requests via chat and email.

✅ Resolve issues efficiently while maintaining a high level of customer satisfaction.

🤝 Collaborate with team members to improve processes and service delivery.

📑 Document customer interactions and feedback accurately.

📚 Stay updated on product knowledge to assist customers effectively.

💰 Salary:

💼 Freshers and experienced candidates: ₹19,000 take-home per month.

🎉 Plus, a retention bonus of ₹15,000!

🕒 Shift Details:

🌎 US Rotational Shifts.

📅 5 working days with 2 rotational days off.

🎓 Qualifications:

📜 PUC (Pre-University Course) or higher.

🚗 Benefits:

🚌 Free two-way cab service available within a 25 km radius!

If you’re passionate about customer service and ready to thrive in a dynamic environment, apply now and be a part of our team! 🌈✨