Human Resources

Job Description

Responding to and resolving customer queries via call .

Roles:
– Recruitment and Staffing
– Employee Relations
– Performance Management
– Training and Development

Responsibilities:
– Identifying and defining job roles and requirements
– Interview and hire candidates for positions
– Facilitating the integration of new hires into the organization
– Address and resolve workplace conflicts and grievances
– Employee Engagement
– Effective communication between employees and management
– Design and manage performance review processes
– Implement strategies to promote a diverse and inclusive workplace