SAAS Technical Support Executive

Job Description

Position: Technical Support Executive
Location: Work From Home (WFH)
Salary: Up to 8.5 LPA
Shift: 5 Days Working, 2 Days Off
Experience: 2-3 Years in SaaS Support
Education: Degree Preferred
Language Requirement: Excellent English Communication Skills

Role Overview:
Go High Level is on the lookout for a SaaS Technical Support Executive with exceptional communication skills. You will be the bridge between the company and its users, solving technical issues while providing clear, concise, and empathetic communication. If you’re a natural problem-solver who enjoys interacting with customers and explaining complex topics in a simple way, this is the perfect opportunity for you.

Key Responsibilities:

Provide outstanding technical support with clear, friendly communication.
Communicate effectively with customers, ensuring their issues are understood and resolved.
Handle complex queries and explain technical solutions in a simple, easy-to-understand manner.
Collaborate with other teams to enhance the support experience.
Qualifications:

Excellent verbal and written communication skills in English.
2-3 years of experience in SaaS support or a technical support role.
Ability to break down complex technical issues into simple solutions.
Why Join Us?

Competitive salary up to 8.5 LPA.
Work-from-home flexibility.
A customer-focused environment where your communication skills can shine.

Apply for this above role at jobs@nj-technologies.com