Technical Support

Job Description

Role: Technical Support (Semi Voice Process)
Salary: Upto 26K Take home
Minimum 2+ years Experience
Qualification: Puc and Above
Shift: Rotational Shift
5 days working
Saturday and Sunday Fixed off
Work location: ITPL Whitefield
Note: Quarterly Bonus and attractive incentives availableWe’re seeking an experienced technical support professional to join our dynamic team at ITPL Whitefield. As a technical support specialist, you’ll provide top-notch support to customers via phone, email, or chat.

Key Responsibilities
1. Deliver exceptional technical support to customers through multiple channels.
2. Troubleshoot and resolve technical issues efficiently and professionally.
3. Leverage knowledge bases and resources to address customer inquiries.
4. Collaborate with internal teams to resolve complex technical issues.
5. Consistently meet or exceed customer satisfaction and resolution targets.

Requirements
1. Minimum PUC qualification; graduate degree preferred.
2. 2+ years of experience in technical support.
3. Excellent communication, interpersonal, and problem-solving skills.
4. Strong technical knowledge of software, hardware, and networking concepts.
5. Ability to work in a rotational shift environment, including nights, weekends, and holidays.

What We Offer
1. Competitive salary up to ₹26,000 take-home pay.
2. Performance-based quarterly bonuses and lucrative incentives.
3. Opportunity to work with a leading organization in the industry.
4. Collaborative and dynamic work environment.
5. Professional growth and development opportunities.

Work Details
1. Location: ITPL Whitefield.
2. Shift: Rotational shift, 5 days working (including Saturday and Sunday).
3. Fixed off: Yes.Submit your resumes at “jobs@nj-technologies” and follow us for more updates at

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