Job Description
Role: Technical Support (Semi Voice Process)
Salary: Upto 30K Take home
Qualification: Graduate
Min 2+ Years experience
Shift: Rotational Shift
5 days working
Saturday and Sunday Fixed off
Work location: ITPL Whitefield
Note: Quarterly Bonus and attractive incentives availableJob Overview
We’re seeking an experienced technical support professional to join our dynamic team at ITPL Whitefield. As a technical support specialist, you’ll provide top-notch support to customers via phone, email, or chat.
Key Responsibilities
1. Deliver exceptional technical support to customers through multiple channels.
2. Troubleshoot and resolve technical issues efficiently and professionally.
3. Leverage knowledge bases and resources to address customer inquiries.
4. Collaborate with internal teams to resolve complex technical issues.
5. Consistently meet or exceed customer satisfaction and resolution targets.
Requirements
1. Graduate degree with a minimum of 2+ years of experience in technical support.
2. Excellent communication, interpersonal, and problem-solving skills.Submit your resumes at “jobs@nj-technologies” and follow us for more updates at
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