Technical support

Job Description

Role: Technical Support (Semi Voice Process)
Salary: Up to 30K Take Home
Qualification: Graduate
Min 2+ Years Experience
Shift: Rotational Shift
5 Days Working (Saturday & Sunday Fixed Off)
Location: ITPL Whitefield
Note: Quarterly Bonus and Attractive Incentives Available

Key Responsibilities:

Provide remote technical support through phone and chat to resolve customer queries.
Assist customers with troubleshooting and problem-solving while working from home.
Ensure consistent performance and meet KPIs despite working remotely.
Maintain professional conduct, even when working outside the office environment.
Preferred Skills:

Ability to work efficiently from a remote location with a stable internet connection.
Self-motivated and disciplined, with excellent time management skills for remote roles.
Strong communication skills for virtual customer interactions and troubleshooting.
Each variation of the job description highlights a different core competency or aspect of the job to attract the right candidates based on their strengths or preferences. Let me know if you need any more customizations!
apply for the above role at jobs@nj-technologies.com
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