Technical support

Job Description

Salary: Up to 26K Take Home
Minimum 2+ Years Experience
Qualification: PUC and Above
Shift: Rotational Shift
5 Days Working (Saturday & Sunday Fixed Off)
Location: ITPL Whitefield (Remote Work Option Available)
Note: Quarterly Bonus and Attractive Incentives Available

Key Responsibilities:

Provide remote technical support via phone to assist customers with technical issues.
Troubleshoot problems from a virtual environment, ensuring efficient and timely resolutions.
Use online tools and systems to access customer information and solve issues remotely.
Ensure a high level of performance while working from home, meeting team goals and individual KPIs.
Preferred Skills:

Ability to work from home with a stable internet connection.
Self-discipline and strong organizational skills to manage tasks effectively while working remotely.
Excellent verbal communication skills to provide clear and effective support to customers remotely.
apply for the above role at jobs@nj-technologies.com
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