*Job Opportunity: International Voice Process – InTouchCX**

Job Description

*

**Job Location:** Hennur (Monday to Friday drive)
**Client:** InTouchCX (International Voice Process)

**Key Responsibilities:**
– Handle inbound and outbound calls for international clients.
– Provide excellent customer service by addressing customer queries and resolving issues.
– Maintain quality standards as per the company’s guidelines.
– Handle calls in a professional and timely manner while ensuring customer satisfaction.
– Follow up on customer requests and ensure effective communication.

**Eligibility Criteria:**
– **Education:** PUC (Pre-University Certificate) or higher.
– **Experience:** Minimum 6 months of experience in an international voice process.
– **Age:** Up to 32 years.
– **Location:** Electronic City (E-city).

**Shift & Work Schedule:**
– 5 working days, with 2 days off per week.
– Rotational shifts as per business requirements.

**Compensation & Benefits:**
– **Salary:** Up to ₹28,000 – ₹30,000 take-home per month.
– **Cab Facility:** Two-way cab service provided for employees.
– **Additional Benefits:** Compliant with company policies.

**Interview Process:**
1. HR round
2. Voice and Accent (VnA) round
3. Operations round

If you’re passionate about delivering quality customer service and meet the criteria, apply now for this exciting opportunity with InTouchCX!