Job Description
**Job Description:**
We are hiring for a US Voice Process (Insurance) position. The role involves providing excellent customer service for insurance-related queries in the US market. You will be required to handle customer calls, resolve issues, and ensure customer satisfaction. The role demands strong communication skills, attention to detail, and the ability to work in a fast-paced environment.
**Location:**
Graphite India Main Road, EPIP Area, Near Brookefield, Bangalore.
**Shift Timings:**
– 5:30 PM – 2:30 AM
– 6:30 PM – 3:30 AM
– 8:30 PM – 5:30 AM
**Work Schedule:**
– Monday to Friday (5 working days)
– Saturday and Sunday fixed weekly off
**Salary:**
– For 0-17 months of experience: ₹20,000 – ₹22,000 per month
– For 18+ months of experience: Up to ₹30,000 per month
– Variable pay: Up to ₹5,500 based on performance
**Transport Facilities:**
– For candidates near the metro: One-way metro fare reimbursement and free cab for the return journey.
– For other candidates: Free two-way cab service provided.
**Interview Process:**
The hiring process includes 3 rounds of interviews.
**Eligibility Requirements:**
1) Only graduates (No BE, BTech, or Master’s degree holders)
2) Excellent communication skills in English
3) Relevant experience in a customer support or voice process role
**Contact Information:**
For more details, please reach out to Aravindh at 74117 82502.