*Exciting Career Opportunity at InTouchCX – International Voice Process**

Job Description

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**Location:** Hennur (Drive, Monday to Friday)
**Position:** International Voice Support at InTouchCX

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### **Job Description:**
We are looking for dynamic and enthusiastic individuals to join our **International Voice Process** at InTouchCX. In this role, you will be responsible for assisting customers from various international locations, providing solutions, answering queries, and ensuring a top-notch service experience.

### **Key Responsibilities:**
– Handle incoming and outgoing calls for international clients with professionalism.
– Resolve customer issues and provide accurate information in a timely manner.
– Uphold the company’s customer service standards by delivering effective communication.
– Ensure customer satisfaction and maintain high-quality service levels.

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### **Eligibility Criteria:**
– **Education:** Minimum PUC (Pre-University Certificate) or higher.
– **Experience:** At least 6 months of experience in an international voice process (customer support).
– **Age:** Candidates up to 32 years of age.
– **Location:** The position is based in Electronic City (E-city), Bangalore.

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### **Shift Timings & Work Schedule:**
– **Work Schedule:** 5 days of work with 2 days off every week.
– **Shift Details:** Rotational shifts, subject to business requirements.

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### **Compensation & Perks:**
– **Salary:** Up to ₹28,000 to ₹30,000 take-home per month.
– **Cab Facility:** Two-way cab provided for all employees.

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### **Interview Process:**
1. **HR Interview** – To assess your fit for the company.
2. **Voice and Accent (VnA) Round** – To evaluate your communication skills.
3. **Operations Round** – To assess role-specific skills.

If you’re passionate about customer service and meet the criteria, don’t miss this opportunity to join **InTouchCX**. Apply now!