Job Description
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**???? Job Location:** Hennur (Monday to Friday drive)
**Client:** InTouchCX (International Voice Process)
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### **???? Job Responsibilities:**
– ???? Handle inbound and outbound calls for international customers.
– ???? Provide excellent customer service by addressing inquiries and resolving issues.
– ✅ Ensure customer satisfaction by maintaining high-quality standards.
– ⏰ Respond to customer requests efficiently and professionally.
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### **???? Eligibility Criteria:**
– **Education:** PUC (Pre-University Certificate) or higher.
– **Experience:** Minimum 6 months in an international voice process.
– **Age Limit:** Up to 32 years.
– **Location:** Electronic City (E-city), Bengaluru.
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### **⏰ Shift & Work Schedule:**
– ????️ 5 working days, 2 days off per week.
– ???? Rotational shifts based on business requirements.
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### **???? Compensation & Benefits:**
– **Salary:** ₹28,000 – ₹30,000 take-home per month.
– **Cab Facility:** ???? Two-way cab service provided.
– **Additional Benefits:** Per company policies.
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### **???? Interview Process:**
1. **HR Round**
2. **Voice & Accent (VnA) Round**
3. **Operations Round**
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If you’re passionate about customer service and meet the above criteria, apply now to join the InTouchCX team! ✨