Job Description
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**π Job Location:** Hennur (Monday to Friday drive)
**Client:** InTouchCX (International Voice Process)
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### **π― Job Responsibilities:**
– π Handle inbound and outbound calls for international customers.
– π Provide excellent customer service by addressing inquiries and resolving issues.
– β
Ensure customer satisfaction by maintaining high-quality standards.
– β° Respond to customer requests efficiently and professionally.
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### **π Eligibility Criteria:**
– **Education:** PUC (Pre-University Certificate) or higher.
– **Experience:** Minimum 6 months in an international voice process.
– **Age Limit:** Up to 32 years.
– **Location:** Electronic City (E-city), Bengaluru.
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### **β° Shift & Work Schedule:**
– ποΈ 5 working days, 2 days off per week.
– π Rotational shifts based on business requirements.
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### **π° Compensation & Benefits:**
– **Salary:** βΉ28,000 – βΉ30,000 take-home per month.
– **Cab Facility:** π Two-way cab service provided.
– **Additional Benefits:** Per company policies.
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### **π Interview Process:**
1. **HR Round**
2. **Voice & Accent (VnA) Round**
3. **Operations Round**
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If you’re passionate about customer service and meet the above criteria, apply now to join the InTouchCX team! β¨