Job Description
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**???? Shift**: UK Shift
**???? Working Days**: 5 days working, 2 rotational off
**???? Location**: Brookfield, Bangalore
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### **???? Salary**:
– **???? Freshers**: ₹21,000 take-home
– **???? Experienced**: Up to ₹23,000 take-home
*(Minimum 6 months of experience in International Chat Process required)*
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### **???? Cab Facility**:
– **???? Boys**: Both ways, ₹2750 deduction
– **???? Girls**: One-way, ₹1375 deduction
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### **???? Eligibility**:
– Open to **???? Freshers** and candidates with at least **6 months of experience** in **International Chat Process**
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### **???? Job Description**:
As a **Broadband Customer Support** representative, your responsibilities will include:
– Providing troubleshooting support for broadband issues.
– Assisting customers with account-related queries and service information.
– Managing multiple chat conversations and ensuring high customer satisfaction.
– Escalating complex issues to the relevant team for resolution.
– Logging and following up on customer interactions.
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### **???? Interview Rounds**:
1️⃣ **HR Round**
2️⃣ **Assessment**
3️⃣ **Operations Round**
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### **???? Interview Location**:
Walk-in interviews at:
– **Hennur** & **Koramangala**
– Monday to Friday, between **10 AM to 12 PM**
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### **???? How to Apply**:
– Share your CV to **Jobs@nj-technologies.com** for a free profile review.
– For more details, visit [NJ Technologies](https://linktr.ee/njtechnologiesofficial).
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Don’t miss this opportunity to join a growing team!