Position: Customer Support Executive

Job Description

**📜 Job Description:**
As a Customer Support Executive, you will be responsible for assisting customers via non-voice channels, addressing inquiries, and providing solutions to enhance customer satisfaction. You will work in a dynamic environment, ensuring prompt and effective communication with clients.

**💰 Salary:**
– Freshers & Experience: ₹19,000 take-home
– Additional: ₹15,000 retention bonus

**🕒 Shift:**
– US Rotational Shift

**🎓 Qualification:**
– Minimum Qualification: PUC and above

**📅 Working Days:**
– 5 days of work, with 2 days off (rotational)

**🚖 Cab Service:**
– Complimentary 2-way cab service available within a 25 km radius

**📍 Location:**
– Marathahalli

**🔍 Key Responsibilities:**
– Respond to customer inquiries through designated channels
– Provide accurate information and solutions
– Maintain a high level of customer service
– Collaborate with team members to improve service quality