*Job Title: Customer Support Executive (Non Voice Process)**

Job Description

* Customer Support Executive, you will be responsible for providing excellent support to our customers through various digital channels. Your role involves addressing customer inquiries, resolving issues, and ensuring a positive customer experience.

### **Key Responsibilities:**
– Assist customers via email and chat support.
– Resolve customer queries efficiently and accurately.
– Maintain a high level of professionalism and customer service.
– Document and track customer interactions in the system.
– Collaborate with team members to improve service quality.

### **Salary:**
– **Freshers & Experienced:** ₹19,000 take home
– **Retention Bonus:** Additional ₹15,000

### **Shift Details:**
– **Type:** US Rotational Shift

### **Qualifications:**
– PUC & Above

### **Work Schedule:**
– 5 days of working
– 2 days rotational week off

### **Additional Benefits:**
– Free 2-way cab service within a 25km radius