*📢 We’re Hiring: Broadband Customer Support (Chat Process)**

Job Description

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**🕒 Shift Timing**: UK Shift
**📅 Working Days**: 5 days a week, with 2 rotational days off
**📍 Location**: Brookfield, Bangalore

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### **💸 Salary Details**:
– **🌱 Freshers**: ₹21,000 take-home per month
– **💼 Experienced**: Up to ₹23,000 take-home per month (minimum 6 months of experience in International Chat Support required)

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### **🚗 Cab Facility**:
– **👨 For Boys**: Both-way cab service, ₹2750 deduction
– **👩 For Girls**: One-way cab service, ₹1375 deduction

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### **🎯 Eligibility Criteria**:
– Open to **freshers** and **experienced candidates** with a minimum of **6 months experience** in an **International Chat Process**

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### **🔍 Job Description**:
As a **Broadband Customer Support** agent in the **Chat Process**, you will:
– Provide assistance and support for broadband services via live chat.
– Address customer queries, troubleshooting issues, and offering solutions related to broadband and internet services.
– Ensure a seamless customer experience by managing multiple conversations effectively.
– Help customers with their account queries, service requests, and troubleshooting.
– Escalate unresolved issues to appropriate teams for further resolution.

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### **📝 Interview Process**:
1️⃣ **HR Round**
2️⃣ **Assessment**
3️⃣ **Operations Round**

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### **📅 Interview Location**:
– Walk-in interviews will be held at:
**Hennur** & **Koramangala**
Monday to Friday, between **10 AM to 12 PM**

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### **📧 How to Apply**:
– For a **free profile review**, send your updated CV to **Jobs@nj-technologies.com**
– For more details, visit [NJ Technologies](https://linktr.ee/njtechnologiesofficial).

Take this opportunity to join a dynamic team in the broadband customer support sector!