NJ is Technical Support (Semi-Voice Process)

Job Description

Here’s a paraphrased version of the job description:

Technical Support Specialist

We’re seeking a skilled and enthusiastic Technical Support Specialist to join our team in ITP, Whitefield. As a Technical Support Specialist, you’ll deliver top-notch technical support to customers, resolving complex issues and driving customer satisfaction.

Key Responsibilities
– Provide timely and effective technical support via phone, email, or chat
– Troubleshoot and resolve complex technical issues
– Collaborate with internal teams to identify root causes and implement solutions
– Stay up-to-date on products and services through ongoing training and development

Requirements
– Graduate degree in any discipline
– 2+ years of experience in technical support
– Excellent communication, problem-solving, and analytical skills

What We Offer
– Competitive salary (up to ₹30,000 take-home per month)
– Rotational shift with Saturday and Sunday off
– Opportunity to work in a dynamic environment
– Quarterly bonus and attractive incentives

If you’re passionate about delivering exceptional customer experiences, apply now!