NJ is Technical Support (Semi-Voice Process)

Job Description

Here’s the recreated job posting with colorful emojis:

Technical Support Specialist

Unlock Your Potential in Technical Support!
We’re seeking a highly skilled and enthusiastic Technical Support Specialist to join our team in ITPL Whitefield! As a Technical Support Specialist, you’ll play a vital role in delivering exceptional customer experiences, resolving technical issues, and driving customer satisfaction

Key Responsibilities
– Provide timely and effective technical support to customers via phone, email, or chat
– Troubleshoot and resolve complex technical issues
– Collaborate with internal teams to identify root causes and implement solutions
– Develop and maintain technical knowledge to stay up-to-date on products and services
– Ensure customer satisfaction and loyalty through exceptional service

Requirements
– Graduate degree in any discipline
– Minimum 2+ years of experience in technical support
– Excellent communication, problem-solving, and analytical skills
– Ability to work in a fast-paced, dynamic environment

What We Offer
– Competitive salary: up to ₹30,000 take-home per month
– Rotational shift: 5 days working, Saturday and Sunday fixed off
– Opportunity to work in a dynamic environment at ITPL Whitefield
– Quarterly bonus and attractive incentives available

Apply Now!
If you’re passionate about delivering exceptional customer experiences and driving technical innovation, please apply with your updated resume!