NJ is Technical Support (Semi-Voice Process)

Job Description

Here’s a polished version of the job posting:

Technical Support (Semi-Voice Process)

Job Summary
We’re seeking a skilled Technical Support professional to join our team in ITPL Whitefield! As a Technical Support specialist, you’ll provide top-notch assistance to customers via phone, email, or chat, resolving technical issues and ensuring customer satisfaction.

Responsibilities
– Respond to customer inquiries via phone, email, or chat
– Troubleshoot and resolve technical issues
– Provide accurate and timely solutions to customers
– Collaborate with internal teams to resolve complex issues
– Maintain accurate records of customer interactions

Requirements
– Graduate degree in any discipline
– Minimum 2+ years of experience in technical support
– Excellent communication, problem-solving, and analytical skills
– Ability to work in a rotational shift environment

What We Offer
– Competitive salary: up to ₹30,000 take-home per month
– Rotational shift: 5 days working, Saturday and Sunday fixed off
– Opportunity to work in a dynamic environment at ITPL Whitefield
– Quarterly bonus and attractive incentives available

How to Apply
If you’re a motivated and customer-focused individual with a passion for technical support, please apply with your updated resume!