Technical Call Centre Specialist

Job Description

🌟 Job Opening: Technical Call Center Specialist 🌟

📍 Location: Kothanur
🕒 Shift: 6:30 PM – 3:30 AM, Monday – Friday
🚖 Cab Facility: Pick-up and drop within 12 KM
💸 Salary: ₹35,000 – ₹40,000 CTC

🔹 Role Overview:

Serve as the first point of contact for customers by handling inbound inquiries and complaints

Partner with technical support teams to quickly troubleshoot and resolve issues

Oversee order processing, ensuring timely dispatch and order accuracy

Maintain detailed logs of customer interactions for continuous service improvement

🔸 Qualifications:

1-3 years of experience in a call center or customer service setting

Strong CRM skills and ability to navigate customer records

📧 Contact: Send your resume for a free profile review at Jobs@nj-technologies.com
🚶 Walk-In Interviews: Available at Hennur or Koramangala, Monday to Saturday, 10 AM – 12 PM

🌐 Learn More: linktr.ee/njtechnologiesofficial