Customer support executive

Job Description

Job Opportunity: Startek International – US Voice Process
Position: Customer Support Executive (5 openings)
Process: International Voice Process
Job Description:
As a Customer Support Executive, you will be responsible for handling inbound and outbound calls to provide exceptional service to international customers. Your role will involve addressing customer inquiries, resolving issues, and ensuring a high level of customer satisfaction. Excellent communication skills in English are essential, as you will be interacting with customers primarily through voice calls.
Requirements:
Experience: Candidates must possess strong English communication skills. Previous experience in a similar role is advantageous but not mandatory.
Qualification: Minimum PUC (Pre-University Course) or higher education.
Work Schedule: 5 working days per week with 2 consecutive days off.
Salary: Up to ₹21,000 per month, depending on experience and skills.
Bonus: Quarterly performance-based bonus of ₹3,700.
Location: ITPL, Whitefield. Two-way cab facilities are available for employees.
Walk-in Interview: Candidates can also attend a walk-in interview at our offices located in Hennur or Koramangala, from Monday to Saturday, between 10 AM and 12 PM.