technical support (Semi voice process )

Job Description

Responsibilities:

– Provide technical support and resolve customer issues via phone, email, and chat
– Troubleshoot and diagnose technical problems
– Collaborate with internal teams to resolve complex issues
– Maintain accurate records of customer interactions
– Meet and exceed monthly performance targets

Job Details:

– Salary: Upto ₹30,000 per month (take-home)
– Qualification: Graduate
– Experience: Minimum 2+ years
– Shift: Rotational shift (5 days working, Saturday and Sunday fixed off)
– Work Location: ITPL Whitefield
– Benefits: Quarterly bonus and attractive incentives available
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