technical support (Semi voice process )

Job Description

Technical Support Representative Semi Voice Process

Job Description

We are seeking a highly skilled and experienced Technical Support Representative to join our team. As a Technical Support Representative, you will be responsible for providing exceptional technical support to customers via phone, email, and chat.

Responsibilities

Provide technical support and resolve customer issues via phone, email, and chat
Troubleshoot and diagnose technical problems
Collaborate with internal teams to resolve complex issues
Maintain accurate records of customer interactions
Meet and exceed monthly performance targets
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