technical support (Semi voice process )

Job Description

We are seeking an experienced Technical Support Representative to join our team. The successful candidate will provide exceptional technical support to customers via phone, email, and chat.

Key Responsibilities:

– Provide technical support and resolve customer issues via phone, email, and chat
– Troubleshoot and diagnose technical problems
– Collaborate with internal teams to resolve complex issues
– Maintain accurate records of customer interactions
– Meet and exceed monthly performance targets

Job Requirements:

– Minimum 2+ years of experience in a technical support role
– Qualification: PUC and above
– Excellent communication and problem-solving skills
– Ability to work in a rotational shift environment
Submit your resumes at “jobs@nj-technologies” and follow us for more updates at

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