technical support

Job Description

Job Details:

– Salary: Upto ₹30,000 Take Home
– Qualification: Graduate
– Experience: Minimum 2+ years
– Shift: Rotational Shift
– Working Days: 5 days working, Saturday and Sunday Fixed off
– Work Location: ITPL Whitefield
– Benefits: Quarterly Bonus and attractive incentives available

Key Responsibilities:

– Provide expert technical support to customers via phone, email, and chat
– Resolve complex technical issues, escalating when necessary
– Troubleshoot and diagnose technical problems
– Document customer interactions and resolutions
– Collaborate with internal teams to resolve technical issues
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