CUSTOMER SUPPORT (SEMI – VOICE PROCESS)

Job Description

Job Opportunity: Customer Support (Semi-Voice Process)

Remote Work Opportunity in Customer Support
We are seeking a highly skilled and experienced Customer Support professional to join our team. As a Customer Support representative, you will be responsible for providing exceptional support to customers via phone, email, and chat from the comfort of your own home.

Key Highlights
1. _Role_: Customer Support (Semi-Voice Process)
2. _Salary_: Up to ₹25,000 take-home pay
3. _Qualification_: PUC and above
4. _Experience_: Minimum 2+ years of experience in customer support
5. _Shift_: Rotational shift, 5 days working (Monday to Friday), Saturday and Sunday fixed off
6. _Location_: Remote work option available
7. _Benefits_: Quarterly bonus and attractive incentives available

Job Description
As a Customer Support representative, you will be responsible for providing exceptional support to customers via phone, email, and chat. You will work from home and be part of a dynamic team that is passionate about delivering exceptional customer experiences.

Key Responsibilities
1. Provide customer support via phone, email, and chat.
2. Resolve customer complaints and concerns in a timely and professional manner.
3. Collaborate with internal teams to resolve complex customer issues.
4. Maintain accurate records and reports on customer interactions.
5. Meet and exceed performance metrics and customer satisfaction targets.

Requirements
1. PUC and above qualification.
2. Minimum 2+ years of experience in customer support.
3. Excellent communication and interpersonal skills.
4. Strong problem-solving and analytical skills.
5. Ability to work independently in a remote work environment.

Benefits
1. _Competitive Salary_: Earn up to ₹25,000 take-home pay.
2. _Quarterly Bonus_: Receive quarterly bonuses for meeting performance targets.
3. _Attractive Incentives_: Enjoy attractive incentives for excellent performance.
4. _Remote Work Option_: Work from the comfort of your own home.
5. _Stable Work Environment_: Join a stable and growing organization.

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