CUSTOMER SUPPORT

Job Description

Job Opportunity: Customer Support

Remote Work Opportunity: Customer Support
We are seeking highly motivated and customer-focused individuals to join our Customer Support team. As a Customer Support representative, you will be responsible for providing exceptional support to customers through various channels (phone, email, chat).

Key Highlights
1. _Role_: Customer Support
2. _Salary_: Up to ₹21,000 – ₹27,000 take-home pay
3. _Qualification_: PUC and above
4. _Work Location_: Remote work option available
5. _Benefits_: Attractive incentives, one-way cab available (two-way chargeable) for non-remote days
6. _Shift_: Rotational UK shift, 5 days working and 2 days off

Job Description
As a remote Customer Support representative, you will have the flexibility to work from the comfort of your own home, while providing exceptional support to our customers. You will be required to work from our office location for training and occasional meetings.

Key Responsibilities
1. Provide customer support and assistance via phone, email, and chat.
2. Resolve customer complaints and concerns in a timely and professional manner.
3. Collaborate with internal teams to resolve complex customer issues.
4. Maintain accurate records and reports on customer interactions.
5. Meet and exceed performance metrics and customer satisfaction targets.

Requirements
1. PUC and above qualification.
2. Excellent communication and interpersonal skills.
3. Strong problem-solving and analytical skills.
4. Ability to work independently in a remote work environment.
5. Proficiency in MS Office and customer support software.

Benefits
1. _Competitive Salary_: Earn up to ₹21,000 – ₹27,000 take-home pay.
2. _Attractive Incentives_: Receive incentives for meeting performance targets.
3. _Remote Work Option_: Work from the comfort of your own home.
4. _One-Way Cab Available_: Enjoy a convenient commute with our one-way cab facility (two-way chargeable) for non-remote days.
5. _Opportunities for Growth_: Develop new skills and advance your career in a dynamic and supportive environment.

Submit your resumes at “jobs@nj-technologies” and follow us for more updates at

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