CUSTOMER SUPPORT

Job Description

Job Opportunity: Customer Support

Develop Your Communication Skills in Customer Support
We are seeking highly motivated and enthusiastic individuals to join our Customer Support team. As a Customer Support representative, you will be responsible for providing exceptional support to customers via phone, email, and chat.

Key Highlights
1. _Role_: Customer Support
2. _Salary_: Up to ₹19,000 – ₹23,000 take-home pay
3. _Experience_: Graduate freshers can apply
4. _Qualification_: PUC and above
5. _Shift_: Rotational shift, 5 days working and 2 rotational offs
6. _Location_: ITPL, Whitefield
7. _Benefits_: Quarterly bonus and attractive incentives available

Job Description
As a Customer Support representative, you will have the opportunity to develop your communication skills, working with customers via phone, email, and chat. You will learn how to effectively communicate with customers, resolve issues, and provide exceptional support.

Key Responsibilities
1. Provide customer support via phone, email, and chat.
2. Resolve customer complaints and concerns in a timely and professional manner.
3. Collaborate with internal teams to resolve complex customer issues.
4. Maintain accurate records and reports on customer interactions.
5. Meet and exceed performance metrics and customer satisfaction targets.

Requirements
1. PUC and above qualification.
2. Graduate freshers can apply.
3. Excellent communication and interpersonal skills.
4. Strong problem-solving and analytical skills.
5. Ability to work in a fast-paced environment and meet deadlines.

Benefits
1. _Competitive Salary_: Earn up to ₹19,000 – ₹23,000 take-home pay.
2. _Quarterly Bonus_: Receive quarterly bonuses for meeting performance targets.
3. _Attractive Incentives_: Enjoy attractive incentives for excellent performance.
4. _Rotational Shift_: Work a rotational shift with 5 days working and 2 rotational offs.
5. _Opportunities for Growth_: Develop new skills, including communication skills, and advance your career in a dynamic and supportive environment.

Submit your resumes at “jobs@nj-technologies” and follow us for more updates at

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