CUSTOMER SUPPORT

Job Description

Here’s a variation of the job description with a focus on communication skills:

Job Opportunity: Customer Support

Key Highlights
1. _Role_: Customer Support
2. _Salary_: Up to ₹21,000 – ₹27,000 take-home pay
3. _Qualification_: PUC and above
4. _Work Location_: Brookfield
5. _Shift_: Rotational UK shift, 5 days working and 2 days off
6. _Transportation_: One-way cab available (two-way cab chargeable)
7. _Benefits_: Attractive incentives, opportunities for growth and development

Effective Communication for Customer Satisfaction
We’re seeking a Customer Support representative with exceptional communication skills to join our team. As a Customer Support representative, you will provide support to customers via phone, email, or chat, resolving their queries and concerns in a timely and professional manner.

Key Responsibilities
1. Respond to customer inquiries and provide support via phone, email, or chat.
2. Resolve customer complaints and issues in a timely and professional manner.
3. Provide product or service information to customers.
4. Collaborate with internal teams to resolve customer disputes and issues.
5. Meet and exceed customer satisfaction targets.

Requirements
1. PUC and above qualification.
2. Excellent verbal and written communication skills.
3. Ability to communicate complex information in a clear and concise manner.
4. Strong active listening skills and empathy.
5. Proficient in MS Office and customer support software.

Benefits
1. _Competitive Salary_: Earn up to ₹21,000 – ₹27,000 take-home pay.
2. _Attractive Incentives_: Earn bonuses and rewards for meeting performance targets.
3. _One-way Cab Facility_: Avail one-way cab facility for easy commuting.
4. _Opportunities for Growth_: Develop new skills and advance your career.
5. _Rotational UK Shift_: Work a rotational UK shift with 5 days working and 2 days off.

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