TECHNICAL SUPPORT (SEMI VOICE PROCESS)

Job Description

Job Opportunity: Technical Support (Semi Voice Process)

Key Highlights
1. *Role*: Technical Support (Semi Voice Process)
2. *Salary*: Up to ₹30,000 take-home pay
3. *Qualification*: Graduate
4. *Experience*: Minimum 2+ years of experience
5. *Shift*: Rotational shift, 5 days working (Saturday and Sunday fixed off)
6. *Work Location*: ITPL Whitefield
7. *Benefits*: Quarterly bonus and attractive incentives available

Job Description
We are seeking a highly skilled and experienced Technical Support professional to join our team. As a Technical Support representative, you will provide technical assistance and support to customers via phone, email, or chat.

Key Responsibilities
1. Respond to customer inquiries and provide technical support via phone, email, or chat.
2. Troubleshoot and resolve technical issues in a timely and professional manner.
3. Provide product or service information to customers.
4. Collaborate with internal teams to resolve customer disputes and issues.
5. Meet and exceed customer satisfaction targets.

Requirements
1. Graduate degree in any field.
2. Minimum 2+ years of experience in technical support or a related field.
3. Excellent technical and problem-solving skills.
4. Ability to work in a fast-paced environment and meet deadlines.
5. Proficient in MS Office and technical support software.

Benefits
1. *Competitive Salary*: Earn up to ₹30,000 take-home pay.
2. *Quarterly Bonus*: Earn a quarterly bonus for meeting performance targets.
3. *Attractive Incentives*: Earn bonuses and rewards for meeting customer satisfaction targets.
4. *Rotational Shift*: Work a rotational shift with 5 days on and 2 days off (Saturday and Sunday fixed off).
5. *Opportunity for Growth*: Develop new skills and advance your career.

Submit your resumes at “jobs@nj-technologies” and follow us for more updates at

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