TECHNICAL SUPPORT (SEMI VOICE PROCESS)

Job Description

Job Opportunity: Technical Support (Semi-Voice Process)

Key Highlights
1. _Role_: Technical Support (Semi-Voice Process)
2. _Salary_: Up to ₹30,000 take-home pay
3. _Qualification_: Graduate
4. _Experience_: Minimum 2+ years
5. _Shift_: Rotational shift, 5 days working
6. _Days off_: Saturday and Sunday fixed off
7. _Work location_: ITPL (International Tech Park), Whitefield

Key Responsibilities
1. Provide technical support to customers via phone, email, or chat.
2. Troubleshoot and resolve technical issues in a timely and efficient manner.
3. Document customer interactions and resolutions in a CRM system.
4. Collaborate with internal teams to resolve complex technical issues.
5. Stay up-to-date with product knowledge and technical advancements.

Benefits
1. Quarterly bonus
2. Attractive incentives available

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