TECHNICAL SUPPORT (SEMI VOICE PROCESS)

Job Description

Here’s a variation of the job description with a focus on multilingual requirements:

Job Opportunity: Technical Support (Semi Voice Process)

Key Highlights
1. _Role_: Technical Support (Semi Voice Process)
2. _Salary_: Up to ₹26,000 take-home pay
3. _Qualification_: PUC and above
4. _Experience_: Minimum 2+ years of experience
5. _Shift_: Rotational shift, 5 days working (Saturday and Sunday fixed off)
6. _Work Location_: ITPL Whitefield
7. _Language Requirements_: Fluency in English and one or more regional languages (Kannada, Hindi, etc.)
8. _Benefits_: Quarterly bonus and attractive incentives available

Multilingual Technical Support
We’re seeking a Technical Support representative who is fluent in multiple languages to provide support to our diverse customer base.

Key Responsibilities
1. Respond to customer inquiries and provide technical support via phone, email, or chat in multiple languages.
2. Troubleshoot and resolve technical issues in a timely and professional manner.
3. Provide product or service information to customers in their preferred language.
4. Collaborate with internal teams to resolve customer disputes and issues.
5. Meet and exceed customer satisfaction targets.

Requirements
1. PUC and above qualification.
2. Minimum 2+ years of experience in technical support or a related field.
3. Fluency in English and one or more regional languages (Kannada, Hindi, etc.).
4. Excellent technical and problem-solving skills.
5. Ability to work in a fast-paced environment and meet deadlines.

Benefits
1. _Competitive Salary_: Earn up to ₹26,000 take-home pay.
2. _Quarterly Bonus_: Earn a quarterly bonus for meeting performance targets.
3. _Attractive Incentives_: Earn bonuses and rewards for meeting customer satisfaction targets.
4. _Rotational Shift_: Work a rotational shift with 5 days on and 2 days off (Saturday and Sunday fixed off).
5. _Opportunity for Growth_: Develop new skills and advance your career.

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