Hiring For Technical Call Center Specialist

Academic Counselor, Business Development Executive, Customer Support Executive, Human Resource Recruiting, Lead Generation Specialist, Technical Support, Tele Marketing, Telesales
Bangalore
30/06/2025
International Non Voice International Semi voice International Voice Non Voice Process Semi Voice Process Voice Process
Application ends: 22/11/2025
Apply Now

Call employer

Call Shristi Raj to apply
74117 82493

Job Description

Technical Call Center Specialist

Company: Technogym

Location: Kothanur, Bengaluru

Employment Type: Full-time (Ongoing Project)

Shift: 6:30 PM – 3:30 AM (Monday to Friday)

Cab Facility: 2-way within 12 km

Salary: ₹35,000 – ₹40,000 CTC

Role Summary:

Provide technical support via phone/email, resolve customer issues, manage complaints and parts orders, and ensure high service quality (FTFR & TTS targets).

Key Responsibilities:

Respond to customer technical queries

Escalate issues to technical engineers when needed

Coordinate with service teams for parts/orders

Maintain accurate CRM data

Achieve targets for FTFR and TTS

Requirements:

1–3 years in call center/technical support

Strong communication & problem-solving skills

Familiarity with CRM systems

High school diploma or graduation

Preferred:

Experience in tech support for fitness products

Customer-first mindset

Contact HR:
Supriya – 74117 82493

Apply:
Send your resume to jobs@nj-technologies.com

Related Jobs