CUSTOMER SUPPORT (SEMI VOICE PROCESS)

Job Description

Customer Support (Problem-Solving Focus)

Role: Customer Support
Salary: Up to 24K take-home
Experience: Minimum 2+ years in customer support
Qualification: PUC and above
Shift: Rotational shift
Working Days: 5 days with 2 rotational offs
Location: ITPL Whitefield

Key Responsibilities:

Tackle complex customer issues and provide solutions promptly and accurately.

Use analytical skills to troubleshoot problems and suggest appropriate solutions.

Handle customer queries with a focus on resolving concerns and ensuring satisfaction.

Collaborate with internal teams to escalate and resolve critical issues.

Benefits:

Quarterly bonus and attractive incentives

Opportunity to enhance problem-solving skills in a fast-paced environment
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