CUSTOMER SUPPORT (SEMI VOICE PROCESS)

Job Description

Role: Customer Support (Semi-Voice Process)
Salary: Up to 25K Take-home
Qualification: PUC and Above
Experience: Minimum 2+ years of experience
Shift: Rotational Shift
Working Days: 5 days working (Saturday and Sunday fixed off)
Work Location: ITPL Whitefield
Note: Quarterly bonus and attractive incentives available

Key Responsibilities:

Apply problem-solving techniques to resolve customer issues effectively and efficiently

Handle complex customer queries with creative solutions while maintaining customer satisfaction

Provide clear and concise information to ensure customers’ needs are met promptly

Ability to troubleshoot and solve issues independently and under pressu
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