CUSTOMER SUPPORT

Job Description

Job Opportunity: Customer Support

Key Highlights
1. _Role_: Customer Support
2. _Salary_: Up to ₹24,000 take-home pay
3. _Qualification_: PUC and above
4. _Experience_: Minimum 2+ years of experience
5. _Shift_: Rotational shift, 5 days working and 2 rotational offs
6. _Work Location_: ITPL Whitefield
7. _Benefits_: Quarterly bonus and attractive incentives available

Job Description
We are seeking a highly skilled and experienced Customer Support professional to join our team. As a Customer Support representative, you will be responsible for providing exceptional support to customers through various channels (phone, email, chat).

Key Responsibilities
1. Provide customer support and assistance via phone, email, and chat.
2. Resolve customer complaints and concerns in a timely and professional manner.
3. Collaborate with internal teams to resolve complex customer issues.
4. Maintain accurate records and reports on customer interactions.
5. Meet and exceed performance metrics and customer satisfaction targets.

Requirements
1. PUC and above qualification.
2. Minimum 2+ years of experience in customer support.
3. Excellent communication and interpersonal skills.
4. Strong problem-solving and analytical skills.
5. Ability to work in a rotational shift environment.

Benefits
1. _Competitive Salary_: Earn up to ₹24,000 take-home pay.
2. _Quarterly Bonus_: Receive a quarterly bonus for meeting performance targets.
3. _Attractive Incentives_: Receive incentives for meeting performance targets.
4. _Rotational Shift_: Work a rotational shift with 5 days working and 2 rotational offs.
5. _Opportunities for Growth_: Develop new skills and advance your career in a dynamic and supportive environment.

Note: Quarterly bonus and attractive incentives are available to recognize and reward your outstanding performance.

Submit your resumes at “jobs@nj-technologies” and follow us for more updates at

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