CUSTOMER SUPPORT
Job Description
Job Opportunity: Customer Support
Flexible Work Hours for Better Work-Life Balance
We are seeking a highly skilled and experienced Customer Support professional to join our team. As a Customer Support representative, you will be responsible for providing exceptional support to customers via phone, email, and chat.
Key Highlights
1. _Role_: Customer Support
2. _Salary_: Up to ₹24,000 take-home pay
3. _Experience_: Minimum 2+ years of experience in customer support
4. _Qualification_: PUC and above
5. _Shift_: Rotational shift, 5 days working and 2 rotational offs
6. _Location_: ITPL, Whitefield
7. _Benefits_: Quarterly bonus and attractive incentives available
Job Description
Our company offers flexible work hours to support your work-life balance. As a Customer Support representative, you will work a rotational shift with 5 days working and 2 rotational offs, allowing you to plan your personal life with ease.
Key Responsibilities
1. Provide customer support via phone, email, and chat.
2. Resolve customer complaints and concerns in a timely and professional manner.
3. Collaborate with internal teams to resolve complex customer issues.
4. Maintain accurate records and reports on customer interactions.
5. Meet and exceed performance metrics and customer satisfaction targets.
Requirements
1. PUC and above qualification.
2. Minimum 2+ years of experience in customer support.
3. Excellent communication and interpersonal skills.
4. Strong problem-solving and analytical skills.
5. Ability to work in a fast-paced environment and meet deadlines.
Benefits
1. _Competitive Salary_: Earn up to ₹24,000 take-home pay.
2. _Flexible Work Hours_: Enjoy flexible work hours with a rotational shift.
3. _Quarterly Bonus_: Receive quarterly bonuses for meeting performance targets.
4. _Attractive Incentives_: Enjoy attractive incentives for excellent performance.
5. _Stable Work Environment_: Join a stable and growing organization.
Submit your resumes at “jobs@nj-technologies” and follow us for more updates at
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