customer support

Job Description

Role: Customer Support (Semi-Voice Process)
Salary: Upto 25K Take home
Qualification: Puc and Above
Minimum 2+ years Experience
Shift: Rotational Shift
5 days working
Saturday and Sunday Fixed off
Work location: ITPL Whitefield
Note: Quarterly Bonus and attractive incentives availableCustomer Support Specialist (Semi-Voice)

# Job Overview
We’re seeking an experienced customer support professional to join our dynamic team at ITPL Whitefield. As a customer support specialist, you’ll provide top-notch support to customers via phone, email, or chat.

# Key Responsibilities
1. Deliver exceptional customer support through multiple channels.
2. Resolve customer inquiries and concerns efficiently and professionally.
3. Utilize knowledge bases and resources to address customer queries.
4. Collaborate with internal teams to resolve complex customer issues.
5. Consistently meet or exceed customer satisfaction and resolution targets.

# Requirements
1. Minimum PUC qualification; graduate degree preferred.
2. 2+ years of experience in customer support.
3. Excellent communication, interpersonal, and problem-solving skills.
4. Strong customer service skills and a customer-centric approach.
5. Ability to work in a rotational shift environment, including nights, weekends, and holidays.

# What We Offer
1. Competitive salary up to ₹25,000 take-home pay.
2. Performance-based quarterly rewards and lucrative incentives.
3. Opportunity to work with a leading organization in the industry.
4. Collaborative and dynamic work environment.
5. Professional growth and development opportunities.

# Work Details
1. Location: ITPL Whitefield.
2. Shift: Rotational shift, 5 days working (including Saturday and Sunday).
Fixed off: Yes.Submit your resumes at “jobs@nj-technologies” and follow us for more updates at

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