Technical Support

Job Description

Salary: Upto 26K Take home
Minimum 2+ years Experience
Qualification: Puc and Above
Shift: Rotational Shift
5 days working
Saturday and Sunday Fixed off
Work location: ITPL Whitefield
Note: Quarterly Bonus and attractive incentives available in different word
Technical Support Specialist (Semi-Voice)
We’re seeking an experienced technical support professional to join our dynamic team at ITPL Whitefield. As a technical support specialist, you’ll provide top-notch support to customers via phone, email, or chat.

Key Responsibilities
1. Deliver exceptional technical support to customers through multiple channels.
2. Troubleshoot and resolve technical issues efficiently and professionally.
3. Leverage knowledge bases and resources to address customer inquiries.
4. Collaborate with internal teams to resolve complex technical issues.
5. Consistently meet or exceed customer satisfaction and resolution targets.
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