Technical Support

Job Description

Role: Technical Support (Semi Voice Process)
Salary: Upto 30K Take home
Qualification: Graduate
Min 2+ Years experience
Shift: Rotational Shift
5 days working
Saturday and Sunday Fixed off
Work location: ITPL Whitefield
Note: Quarterly Bonus and attractive incentives available in different words
[11:28 am, 27/1/2025] Meta AI: Here’s a reformatted job posting:

# Job Title: Technical Support Specialist (Semi-Voice)
Job Overview
We’re seeking an experienced technical support professional to join our dynamic team at ITPL Whitefield. As a technical support specialist, you’ll provide top-notch support to customers via phone, email, or chat.

Key Responsibilities
1. Deliver exceptional technical support to customers through multiple channels.
2. Troubleshoot and resolve technical issues efficiently and professionally.
3. Leverage knowledge bases and resources to address customer inquiries.
4. Collaborate with internal teams to resolve complex technical issues.
5. Consistently meet or exceed customer satisfaction and resolution targets.

Requirements
1. Graduate degree with a minimum of 2+ years of experience in technical support.
2. Excellent communication, interpersonal, and problem-solving skills.
3. Strong technical knowledge of software, hardware, and networking concepts.
4. Ability to work in a rotational shift environment, including nights, weekends, and holidays.
5. Analytical and critical thinking skills.

What We Offer
1. Competitive salary up to ₹30,000 take-home pay.
2. Quarterly performance bonuses and attractive incentives.
3. Opportunity to work with a leading organization in the industry.Submit your resumes at “jobs@nj-technologies” and follow us for more updates at

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