CUSTOMER SUPPORT

Job Description

Here’s a variation of the job description with a focus on flexibility in work hours:

Job Opportunity: Customer Support

Key Highlights
1. _Role_: Customer Support
2. _Salary_: Up to ₹24,000 take-home pay
3. _Qualification_: PUC and above
4. _Experience_: Minimum 2+ years of experience
5. _Shift_: Rotational shift, 5 days working and 2 rotational offs
6. _Work Location_: ITPL Whitefield
7. _Benefits_: Quarterly bonus, attractive incentives, and flexible work hours

Flexible Work Arrangements
We understand the importance of work-life balance and offer flexible work arrangements to support your needs. Our rotational shift schedule allows you to plan your personal life and ensure a healthy balance between work and personal responsibilities.

Key Responsibilities
1. Respond to customer inquiries and provide support via phone, email, or chat.
2. Resolve customer complaints and issues in a timely and professional manner.
3. Provide product or service information to customers.
4. Collaborate with internal teams to resolve customer disputes and issues.
5. Meet and exceed customer satisfaction targets.

Requirements
1. PUC and above qualification.
2. Minimum 2+ years of experience in customer support or a related field.
3. Excellent communication and problem-solving skills.
4. Ability to work in a fast-paced environment and meet deadlines.
5. Proficient in MS Office and customer support software.

Benefits
1. _Competitive Salary_: Earn up to ₹24,000 take-home pay.
2. _Quarterly Bonus_: Earn a quarterly bonus for meeting performance targets.
3. _Attractive Incentives_: Earn bonuses and rewards for meeting customer satisfaction targets.
4. _Flexible Work Hours_: Enjoy flexible work arrangements and maintain a healthy work-life balance.
5. _Opportunity for Growth_: Develop new skills and advance your career.

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