Job Title: Customer Support Executive (Non-Voice Process)

Job Description

Location: Marathahalli

Job Description:
We are looking for enthusiastic and dedicated Customer Support Executives to join our team in a Non-Voice Process. As a part of our dynamic customer support team, you will be responsible for assisting customers via email, chat, or other non-verbal communication channels to resolve queries and provide information. Your role will involve handling customer inquiries, ensuring satisfaction, and maintaining a positive experience.

Key Responsibilities:

Provide timely and effective customer support through non-voice channels (email/chat)

Address customer inquiries, provide solutions, and offer product or service information

Maintain a high level of professionalism and positive attitude when interacting with customers

Follow up with customers to ensure their issues are resolved and satisfaction is achieved

Document and track customer interactions and feedback

Qualifications & Skills:

Qualification: PUC & Above

Excellent written communication skills

Ability to handle multiple tasks and prioritize effectively

Comfortable working in a US Rotational Shift environment

Freshers and experienced candidates are welcome to apply

Benefits:

Salary: ₹19,000 take-home + ₹15,000 retention bonus

Working Days: 5 days a week, with 2 rotational days off

Cab Service: Free 2-way transport within a 25 km radius

Location: Marathahalli

If you’re looking to kickstart your career with a supportive work environment, apply today!