In-House Recruitment Drive for IGT at Hennur Branch**
Job Description
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We are looking for talented individuals to join the **Customer Support** team for the **Airline Process** at IGT. Below are the details of the role:
🌟 **Role**: Customer Support Representative (Airline Process)
📍 **Location**: Manyata Tech Park, Bengaluru
🎓 **Qualification**: PUC or above
🗣️ **Language Requirement**: Excellent proficiency in English (spoken and written)
💼 **Experience**: Minimum **6 to 12 months** in **International Voice Support**
💰 **Salary**: Up to **₹28,000 CTC**, with a **₹24,000 Take Home**
⏰ **Work Schedule**: 5 working days and 2 days off (Rotational Shifts)
🚖 **Transport**: **2-way cab facility** available
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**Job Overview**:
As a **Customer Support Representative**, your primary responsibility will be to handle customer inquiries and support requests related to airline services. You will be required to assist international customers, addressing their concerns related to bookings, cancellations, and other services. The role demands excellent communication skills and a professional approach to ensuring customer satisfaction.
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**Interview Process**:
1️⃣ **HR Round** – Initial interaction to screen your qualifications and profile
2️⃣ **Versant Test** – Evaluate your proficiency in English communication
3️⃣ **Operations Round** – Assess your practical skills and knowledge relevant to the role
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**Interested candidates** can contact **Naveenan** at 📞 **8660043052** or send their updated **CV** to 📧 **naveenans@nj-technologies.com** for further details and to move forward in the recruitment process.
