Job Description
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**Job Description:**
We are looking for a **Customer Support Executive** to join our dynamic team. This position is ideal for both freshers and candidates with prior experience, offering a great opportunity to work in a customer-focused environment. As a Customer Support Executive, you will be responsible for providing exceptional support to our customers, addressing their inquiries, and ensuring a positive customer experience.
**Key Responsibilities:**
– Handle inbound customer inquiries and resolve issues in a timely and professional manner.
– Provide accurate information about products/services and assist with troubleshooting.
– Ensure customer satisfaction by delivering excellent service.
– Document and track customer interactions in the CRM system.
– Collaborate with other teams to escalate issues when necessary.
**Qualifications & Requirements:**
– **Education:** PUC or above.
– **Freshers:** No prior experience required.
– **Experience:** Previous experience in customer support is preferred but not mandatory.
– **Skills:** Excellent communication skills in English, problem-solving ability, and a customer-centric approach.
**Compensation:**
– **Fresher Salary:** ₹18,000 to ₹22,000 TH per month.
– **Experienced Salary:** ₹26,000 TH per month + ₹200 daily shift allowance (₹4,000 per month).
**Working Hours:**
– **Shift:** US shift timings.
**Additional Benefits:**
– **Transportation:** 1-way free cab service provided for both male and female employees.
– **Location:** Bellandur Ecospace.
– Attractive **incentives** based on performance.
If you are passionate about customer service and eager to be part of a vibrant team, we encourage you to apply!