Job Description
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**π Location:** Hennur (Drive, Monday to Friday)
**Company:** InTouchCX – International Voice Process
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### **Job Responsibilities:**
– π Handle international inbound and outbound calls, providing excellent customer support.
– π Resolve customer queries and ensure a high level of satisfaction.
– π Maintain professionalism while meeting quality and performance standards.
– π¬ Provide timely, accurate, and efficient service to international clients.
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### **Eligibility Criteria:**
– **π Education:** PUC (Pre-University Certificate) or above.
– **π§βπΌ Experience:** At least 6 months in an international voice process.
– **π’ Age:** Up to 32 years.
– **π Location:** Based in Electronic City (E-city), Bangalore.
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### **Work Schedule & Shifts:**
– ποΈ 5 working days with 2 days off each week.
– β° Rotational shifts based on the company’s requirements.
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### **Compensation & Benefits:**
– **πΈ Salary:** Up to βΉ28,000 – βΉ30,000 take-home per month.
– **π Cab Facility:** Two-way cab service provided.
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### **Interview Process:**
1. **HR Round** β Initial screening to assess your profile.
2. **Voice & Accent (VnA) Round** β Evaluate your communication and pronunciation.
3. **Operations Round** β Test your role-specific skills.
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If you’re looking to grow in an international voice process and meet the above criteria, apply now and join **InTouchCX**! π