Job Description
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**Job Description**:
We are looking for dedicated and friendly individuals to join our team as **Customer Support Executives** in a **Non-Voice Process**. You’ll be assisting customers via **email, chat, and other written communication channels**, ensuring fast and effective solutions for their inquiries. If you love helping others and are passionate about customer service, this role is perfect for you! 🌟
**Key Responsibilities**:
– Provide top-notch customer support through **non-voice** communication channels 📧💬
– Address customer inquiries, issues, and concerns in a timely and professional manner 🔍
– Maintain accurate records of customer interactions 📑
– Collaborate with other teams to resolve customer concerns and improve service quality 🤝
– Follow company procedures and guidelines to ensure customer satisfaction ✅
**Salary**:
– Freshers & Experienced: ₹19,000 take-home salary 💸
– Additional ₹15,000 retention bonus upon meeting the terms 🎁
**Shift Details**:
– **US Rotational Shifts**, including night shifts 🌙
**Eligibility**:
– Minimum qualification: **PUC (Pre-University Course)** or above 🎓
– **Freshers & Experienced** candidates are welcome to apply 🌱
**Work Schedule**:
– **5 working days** a week with **2 rotational days off** 📅
**Benefits**:
– Free **2-way cab service** within a **25 km radius** 🚖
– **Retention Bonus** upon completing tenure 💰
**Location**:
Marathahalli, Bangalore 📍
If you’re ready to join a dynamic team and help make customers’ lives easier, apply now! 🚀